Shipping policy

Thank you for shopping with TheCraftStudio.net. This Shipping Policy outlines how and when your orders will be processed and delivered.

1. Processing Time

All orders are processed within 1–3 business days after the order is confirmed and payment is received.

  • Orders are not shipped on weekends or public holidays

  • If we are experiencing a high volume of orders, processing may be delayed slightly. We’ll notify you by email or WhatsApp if there is a significant delay

2. Shipping Methods and Delivery Time

We currently ship within [Insert your shipping region, e.g., Oman, GCC, or internationally if applicable]. Our standard shipping partners include [insert courier names, if relevant].

Estimated delivery times:

  • Domestic (Oman): 2–5 business days

  • GCC countries: 4–10 business days

  • International (if applicable): 7–15 business days (depending on location)

Please note: delivery times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on weight, destination, and shipping method selected.

  • Free shipping may be offered on qualifying orders (e.g., above [insert threshold amount])

  • Express shipping is available at an additional cost, if requested

4. Order Tracking

Once your order is shipped, you will receive a confirmation message via email or WhatsApp with your tracking number (if available). You can use this number to monitor the delivery status.

5. Delivery Issues

If your order arrives damaged or you believe it is lost, please contact us within 3 days of delivery at:

📞 WhatsApp: +968 9892 0603

We will work with the courier service to resolve the issue or arrange a replacement if applicable.

6. International Shipping (if applicable)

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. The Craft Studio is not responsible for delays caused by customs clearance.

7. Contact Us

For shipping-related questions or assistance, please reach out via WhatsApp at +968 9892 0603 or email us at [info@thecraftstudio.net].